COMSOL crashes when computing

When I try and compute Comsol closes and I get this error message.

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ILLEGAL_INSTRUCTION (0xc000001d) at pc=0x00007ff86db6b622, pid=6520, tid=8924
#
# JRE version: 6.0_20-b02
# Java VM: Java HotSpot(TM) 64-Bit Server VM (16.3-b01 mixed mode windows-amd64 )
# Problematic frame:
# C 0x00007ff86db6b622
#
# If you would like to submit a bug report, please visit:
# java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

Below is a link to the type of laptop I am using.

www.costco.com/HP-Pavilion-17z...-AMD-A4.product.100153835.html

I am using Windows 8 as my operating system.

Does anyone have any suggestions to how I can fix this issue?